Privacy Policy

1. Introduction

Belac Automations ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By accessing our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of data:

• User Inputs & Conversations: Data you provide when interacting with our AI tools.
• Contact Details: Such as name, email address, and phone number.
• Payment Information: Processed securely through third-party payment providers.
• Usage Data: Information about how you use our website and services, including cookies and analytics.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve services, including AI model training and enhancement.
• To process payments and manage accounts.
• To provide customer support and respond to inquiries.
• For marketing and communications, where you have not opted out.
• To comply with legal and regulatory requirements.

4. Third-Party Services

We may share limited data with trusted third parties solely to provide our services:

• Hosting & AI Services: OpenAI, HighLevel.
• Payment Processing: Stripe.
• Analytics & Infrastructure: Standard service providers.

We do not sell or share your personal data with unrelated third parties.

5. Data Retention

We retain your information for as long as your account is active. If you request deletion of your account, we will delete your data unless required by law to retain it.

6. Security Measures

We implement industry-standard security measures to protect your data, including encryption and access controls. While we strive to safeguard your data, no system is 100% secure.

7. International Data Transfers

Currently, we do not intentionally share your personal data internationally. If in the future data is transferred outside of California or the United States, we will ensure appropriate safeguards are in place.

8. Your Rights

Depending on your location, you may have the following rights:

• Access – Request a copy of the personal data we hold about you.
• Correction – Request correction of inaccurate or incomplete data.
• Deletion – Request deletion of your personal data.
• Opt-Out – Opt out of marketing communications.

To exercise these rights, contact us at calebguzman@belacautomations.com.

9. Cookies & Tracking

We may use cookies and analytics tools to enhance your experience and analyze usage. You may manage or disable cookies through your browser settings.

10. Automated Decision-Making & AI

Our services involve the use of AI models, which may process user inputs automatically to generate outputs. We do not use automated decision-making that has legal or significant effects on users without human oversight.

11. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect data from them. If we become aware of such data, we will delete it promptly.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date. Continued use of our services after updates constitutes acceptance of the new policy.

13. Contact Us

If you have any questions or privacy concerns, please contact us: